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Dedicate to campaigning to retain an appropriate "TransWilts" passenger train service ... Swindon - Chippenham - Melksham - Trowbridge - Westbury - Dilton Marsh - Warminster - Salisbury ... and to other services too

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Recommended service - hourly, according to the GWRUS. Let's work towards that service and towards ensuring all services are used.
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Author Topic: get some real action  (Read 1817 times)
monty
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get some real action
« on: January 07, 2007, 01:31:17 PM »
The people who really control First Great Western are the senior directors at First Group.

Can I suggest that to get some real action on the appalling overcrowding, cancelled services, etc, that you email your complaints and experiences direct to:

Dean Finch, Director of UK Rail for First Group and also Finance Director, dean.finch@firstgroup.com

and

Moir Lockhead, Chief Executive, First Group, moir.lockhead@firstgroup.com

This is much more likely to result in some action than going to FGW directors.  I suspect those at their level may not be fully in the picture about the chaos we have all endured since 10 December.

Please, please, pass this contact info on through any other websites, forums, etc, which may also be interested in this.
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Graham Ellis
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Re: get some real action
« Reply #1 on: January 07, 2007, 01:53:39 PM »
I have been in touch with both these gentlemen in the past, and indeed now might be a good time to update them.  I understand that the DfT aren't happy (to put it mildly) with the FGW performance since the new timetable came into play, and I feel sure that the directors of First will be aware of this, even if none of them (nor even a director of their FGW offshoot) has bothered to come to Melksham.
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Sion Bretton
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Re: get some real action
« Reply #2 on: January 07, 2007, 03:17:38 PM »
I have e-mail them.
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