Live radio interview, this morning, with BBC Radio Wiltshire ... and they seem to be playing it back every hour.  Went well (I think) and we got some very good points about the train service across when "live", edited for the replay to make it even more effective.

The BBC even managed to get a response from First Group, all be it the standard one of "we are improving services" and "we will still run the commuter train" without coming back with any real answers to the points I raised.  But at 7 a.m. in the morning, that's realistically all that they could be expected from the staff on the current shift at the Customer Relations desk.  Hopefully questions such as this / calls noted and will be more seriously considered in the light of day.