Only four out of 10 rail passengers feel they get value for money, a survey by a rail watchdog suggests (link below.)
http://news.bbc.co.uk/1/hi/uk/7494733.stm

The report by Passenger Focus also says people are 5% less satisfied with the value of services than they were in autumn 2007.

Satisfaction ratings fell for 13 companies since spring 2007, rose for seven and stayed the same for one.

However, 80% of the 25,000 people surveyed in the new poll were satisfied with journey quality: 2% up a year ago.

The latest Passenger Focus survey was conducted at about 650 stations between January and March, 2008.