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Dedicate to campaigning to retain an appropriate "TransWilts" passenger train service ... Swindon - Chippenham - Melksham - Trowbridge - Westbury - Dilton Marsh - Warminster - Salisbury ... and to other services too

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Recommended service - hourly, according to the GWRUS. Let's work towards that service and towards ensuring all services are used.
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Author Topic: We need to improve facilities  (Read 2411 times)
Nick
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We need to improve facilities
« on: March 09, 2008, 09:04:56 AM »

The least we need is a fast ticketing machine. That's the most important thing.
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Graham Ellis
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Re: We need to improve facilities
« Reply #1 on: March 09, 2008, 03:02:07 PM »

I am advised that ticket machines cost over 20,000 pounds (that may be poor advise, but I can believe it) which is the same amount of money that should buy a service for a few months.  I am inclined to think that a nice sign telling you to see the conductor on the train would be a better short term solution - with a ticket machine to follow once it became clear that there wasn't enough time for the conductor to check all the tickets before Chippenham / Trowbridge  Grin
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Graham Ellis
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Re: We need to improve facilities
« Reply #2 on: March 09, 2008, 10:01:46 PM »

Better advise says 30,000 for a ticket machine ... and I'm suspecting that if someone came up with twice that we would have an "experimental" service for a year!
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Nick
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Re: We need to improve facilities
« Reply #3 on: March 10, 2008, 04:17:33 PM »

Is it allowed to buy tickets on the train?
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Graham Ellis
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Re: We need to improve facilities
« Reply #4 on: March 10, 2008, 09:17:31 PM »

If you board at Melksham, YES.  There are no ticket selling facilities there at all (The tourist information centre was asked for four thousand pounds if they wanted a machine!) and it is not in the penalty fare area.

A sign to tell people to buy their tickets on the train would be really welcome, considering that there is so much publicity against doing so everywhere else!
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Nick
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Re: We need to improve facilities
« Reply #5 on: March 14, 2008, 01:35:54 PM »

Perhaps some monitors showing when arrivals are expected would be an improvement?
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courgettelawn
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Re: We need to improve facilities
« Reply #6 on: March 14, 2008, 10:08:38 PM »

I can imagine a Swiss Tony selling the train companies those machines...  I played around with one awaiting the last train back to Salisbury from St Denys.  Many major destinations are not even listed!  Aberdeen, Par and others!  They are counter-intuitive.  So often I am queued behind someone who gets so far, then frustrated and then queues up by the ticket booths - or worse - a representative of train staff shepherds people to the machine but doesn't show them how it works.

Yes that kind of dosh on a train service much better.
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