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Topic: 1702 Melksham Train Cancelled 26/10/2006 (Read 1899 times)
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Lee
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Surprise , surprise.
From the First Great Western Website :
16:47 Westbury to Swindon due 17:31
This train has been cancelled. This is due to an earlier train fault.
Road transport has been arranged between Westbury and Chippenham.
I would imagine that the 1809 will follow.
Also :
13:27 Southampton Central to Bristol Temple Meads due 15:30
This train has been cancelled. This is due to an earlier train fault.
Customers forward on the 14:27 Southampton to Bristol TM service
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Nick Field
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Only a month and a bit to go - they just dont care anymore do they  |
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Graham Ellis
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I have just called up and spoken with First's customer service line ... who tell me that today (26th) was a mechanical fault, 24th was a problem at the depot, 21st was driver shortage, and their system doesn't go back to 18th or earlier. They've taken my details and will get me a written response too.
I stated that I was much more concerned about the future rather than the past, but I was not offered any re-assurances. They told me that the target is that 98% of trains should run, and apologised that it's not been running up to this level.
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Sion Bretton
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copy of thier e-mail sent to me
Date: Thursday 26 October 2006
Service: Afternoon peak services on the network
Details: First Great Western expect to operate the full advertised service on all routes this evening with the following exceptions -
High Speed Services -
1530 Paddington to Bristol TM will start from Reading. Cancelled between Paddington and Reading due to earlier mechanical problems.
FGW West -
1647 Westbury to Swindon has been cancelled. Replacement road transport will operate between Westbury and Chippenham. Customers forward by the next available train.
1743 Swindon to Southampton will start from Westbury. Road transport will operate between Chippenham and Westbury.
We apologise for these alterations which are due to rolling stock resourcing difficulties.
There are currently no infrastructure or further fleet problems affecting our services.
The Information Team
First Great Western
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