A week in to the new timetable.  And in the last week, 27 trains have been sceduled to call at Melksham

4 were replace by buses ahead of time
4 were cancelled at short notice
3 were short workings .... didn't make it all the way even between Swidnon and Westbury
2 were over half an hour late

and that's just what I know about.   The reporting system seems designed o work well when trains are running well, and screw up beautifully when it's most needed - at times when things are NOT running to schedule. 

During the week I have had just three customer journeys by train ...

One was half an hour late, and during my wait the information point was assuring me that there was no train expected

One was routed from Chippenham, change at Bath, change at Westbury into one of the two trains that had come direct from Chippenham anyway which seems a very odd (and awkward) ticket to sell.  I wonder WHY such a route was sold by FGW at that time of day.

And the third was a few minutes late, to the extent that we wondered whether or not a connection would make at Westbury. I was delighted to receive an email to confirm that my customer HAD made his ongoing train, so I'll leave it on that positive note.