I have just received the following email:
Dear Passenger
Thank you for contributing to the consultation for First Great Western’s proposed December 2006 timetable. The consultation has been a great success as more than 9500 people contacted us with their suggestions and views. We promised to take all feedback into consideration, and respond appropriately when further information became available, hence this letter.
In addition to the changes we had already made, such as keeping the Night Riviera Sleeper and Cardiff half hourly services, we have been able to change a number of other services to meet the demands of our customers. The final decisions on the timetable were made in conjunction with our rail industry partners including Network Rail and the Department for Transport, and whilst we have tried to incorporate everybody’s requirements this has not been possible in all cases. However where a commercially viable case exists for a service we will review the options and the business case for the December 2007 timetable. I will be writing to you shortly to discuss the process for this.
The December 2006 timetable is now in its final format and will be available to view on the First Great Western website (
www.firstgreatwestern.co.uk) from 28th July 2006.
I note from your original correspondence that the area of particular interest to you is the Melksham service. From an overview of feedback received, we have been able to establish that our customers are very concerned about the reduction in service shown on the proposed December 2006 timetable. Whilst we have looked very carefully at alternative services for this line, and a number of potential solutions, we have also looked at passenger loading and it has not been found commercially viable to make any further changes at this stage.Your comments will be retained and considered for any future opportunity that we may have to adjust the timetable, and we will be in contact with you regarding future timetables in due course.
Thank you once again for your comments.
Yours sincerely
Glenda Lamont
Customer Services Director