Rail watchdog London Travelwatch has asked the government to consider terminating FirstGroup's Great Western franchise (links below.)
http://www.rmtbristol.org.uk/2007/06/uk_rail_watchdog_urges_end_of.html#more

http://www.rmtbristol.org.uk/2007/06/call_to_end_abysmal_rail_firm.html#more
 

Here is a further link on this.
http://thisisbath.co.uk/displayNode.jsp?nodeId=163490&command=displayContent&sourceNode=163316&contentPK=17676132&folderPk=89126&pNodeId=163047

Interestingly , First Great Western's sister company , First Avon and Somerset , which provides bus services in the Bath and Bristol area , has escaped being fined by the Government traffic commissioner.

A public inquiry had been held to investigate whether the company was meeting its timetable obligations.

It found that "there was very little non-compliance in Bath" and that while there were problems elsewhere , steps were being taken to address them.