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Topic: "We now have it right" claim FGW (Read 2278 times)
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Graham Ellis
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Bath Chronicle: http://www.thisisbath.co.uk/displayNode.jsp?nodeId=180730&command=displayContent&sourceNode=227209&contentPK=17087318&folderPk=106757&pNodeId=227220"At the end of March, FGW boss Alison Forster admitted the company had "made some mistakes" when it took over the rail franchise for Bath and the south west. She added: "What you have to do when you get things wrong is you've got to learn and put them right. "We believe we've done both of those things. We're well within all our franchise commitments with the Government, we're meeting with what they expect us to do, so we may be better than others that never make a mistake." As far as the Swindon to Westbury service goes, it's pretty depressing if the MD of FGW now feels that they have it right. They're running a skeletal service with trains timed when the customers don't eant them. They could boos their traffic 4 fold just be retiming the trains, but instead are saying that the current service is right because, technically, it meet the specification from Whitehall (but don't worry about the users!)
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Graz
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Totally pretentious nonsense from WLW as usual. Not only are your comments true Graham, but MPs are still very unhappy with the very poor and unacceptable service that is still being provided, and your photos of those crowded services, rife delays and the continuing Melksham issue is evidence.
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mrtrain99
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She said that recently on West Eye View I think it was, which had a 30 minute article on the state of trains in the south west.
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