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Topic: Frome to Swindon via Westbury or Bath (Read 5794 times)
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Ruthg
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I get the Frome to Swindon train via Melksham 5 days a week. I am now dismayed to see that the draft timetable proposes cutting the straight through service from Frome at 7.20 to Swindon for 8.18. Instead the service is going to be a train from Frome at 7.04 originating from Weymouth, offering a connection at Westbury or Bath and arriving in Swindon at 8.03 (very early). I also notice the evening train from Swindon leaves far later than most people would need and now has a connection time of 1 minute!!! at Westbury. Now anyone who gets off at Westbury will have seen me and fellow commuters running now for our connection, which is supposed to be 10 minutes but never is, 1 minute is just laughable.
To make matters worse this proposed tain at 7.04 is not only going to replace the 7.20 but also the 8.12 to Bristol Temple Meads, which is popular and always packed with standing room only by Bradford on Avon.There will be another train to Bristol Temple Meads leaving at 9.03 (a time not suitable to most commuters)
Me and fellow commuters at Frome can't quite believe that First Great Western think it is a good idea to cut a peak time commuter train and I've heard comments such as "they don't pay us enough to get up at 6 a.m. everyday" and 'we'll have to move or get another job."
It's ironic really because I moved here having read Frome was a commuter town with good connections to Swindon, Bath and Bristol. I also notice apartments are being built down near the station presumably being advertised as suitable for train commuters.
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Graham Ellis
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Ruth, thanks for joining in here.
I'll look to post what I know of answers in the next coupls of days ... I'm actually working in Dublin this week - just got here off the ferry - but I will have a chance to put in a couple of hours this evening.
One question that stands out - that one minute connection. I have asked first about that (one of four questions) and they "don't yet have an answer" as to whether or not they will be offering any sort of guarantee. But there are a few odd holes and inconsistencies in the timings we're invited to comment on - for example, the train from Swindon is shown as being overtaken by a train from Bristol between Trowbridge and Westbury. Err .... I think an update is needed.
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Graham Ellis
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Answering some questions ... (forgive briefness - I'm on a slow hotel line)
1. I have been asked about ongoing connections from Westbury (e.g. to Frome) and I have asked First in turn. They say that they don't yet have an answer for me on what will (and what won't) be a connection.
2. There will be no cheap day return fares to London bookable on the day from Melksham. As both of the trains that connect to London do so into rush hour trains, the standard class fare will be 108 pounds. No special derogation will be offered because "it could lead to abuse of the system further up the line" according to Nikki Lake of First.
3. The Melksham Rail Development Group continues to actively lobby; they're much more of a behind-the-scenes operation ... I have come out screaming and shouting on this web site and they are taking the different approach. In my judgement, having both approaches active and having decision makers hearing in all sorts of different ways is the best way.
4. Wiltshire County Council directors plead poverty and lack of responsibility when asked to support the train service. There are, though, a number of councillors and officers who are as supportive as they can be. WCC is in favour of retaining the service at a decent level, but I have yet to find any decision maker who can / will put resources into meeting that goal.
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Graham Ellis
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JUST RECEIVED ... an answer on connections
Dear Mr Ellis
We have now received a response from our Timetable Planning department regarding the 3rd and 4th points that you raised with us.
"3. Thank you for your comments on the connections at Westbury. As part of the development of the timetable we will continue, where we can, to ensure that robust connections are available. It is not normal practice for FGW to hold trains for connections except in certain circumstances such as last trains of the day."
In other words, the 18:12 departure from Swindon WOULD be delayed awaiting a late train from London as it's the last service of the day onward, but the 18:54 from Wesbury on to Frome would NOT be delayed as there are later services. That's how I read it ....
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Nick Field
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So the way I read it - If your travelling from beyond Swindon on a delayed express and wanting to connect with the Melksham train they will hold the Melksham train for you. This in turn could then mean some poor sod not affected by your delay could well miss their onward connection at Westbury due to the local train being held for you? But thats tough on them because there are later trains they could catch 
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Graham Ellis
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Yes, Nick - that's the effect.
Ita also means - in theory - that the 07:37 from Westbury to Swindon would NOT be held in the morning if the train coming up from Weymouth was late, but the 19:13 in the evening WOULD be held.
If have a feeling that rules made, and sensible, for regular interval / frequent services are being applied to infrequent services where a different criteria might apply. I expect that potential travellers on other lines that are down to a skeleton service, such as Newquay, will be driven away if their mainline trains prove to have a poor record and occasionally miss the connection
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Nick Field
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I expect that potential travellers on other lines that are down to a skeleton service, such as Newquay, will be driven away if their mainline trains prove to have a poor record and occasionally miss the connection
My cynical side says thats what they want - so then they have the perfect excuse to cut the service completely at a later date 
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Ruthg
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Graham from what you've been told about connections it will force me to have to use an alternative route via Bath in the evening. The 1 minute connection time to Frome from Westbury is just too risky. I know this journey is one made by at least 3 others at that time of day so I'm sure we'll all have to go via Bath, meaning of course that there will be less commuters on the Melksham train making it yet more vulnerable. 
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Graham Ellis
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Ruth - the timetable is just a draft ... make your inputs by 8th March. It will have to change in fact, since the draft has one traion overtaking another on the line between Trowbridge and Westbury at that time, so you've got an excellent prospect of a small alteration. I'm submitting my input on Sunday ... after I've heard the MD of First Great Western on Sunday. My plan is to write the following on the commuter train: "The Commuter Train"
1. The current 07:45 train to Swindon is already too early for many users; it was much more popular when it ran at 08:00. Making it earlier still, with an arrival in Swindon another 15 minutes earlier, is a step backwards. Please consider retiming this service to leave Frome at 07:35.
2. There is some merit in your proposal to retime the 17:35 from Swindon a little later - say to around 17:50. Putting it back to after 6 O'Clock will mean the service will be unpopularly late for people and loose you commuter traffic, especially if the morning service is earlier too. People just don't want to extend every working day to that extent.
Running this train from Swindon a little earlier than proposed will also mean a secure connection at Westbury into the train to Frome; in the draft timetable, there's a connection of just one minute shown and I understand that the ongoing train would NOT be held in the event of any late running of the train from Swindon since there are other later trains available to Frome.
You're free to use as much or as little of that text as you wish in your own letter(s).
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Ruthg
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Graham, thanks for the info about the overtaking train. I have written some letters and will be sending them shortly.
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