A heavily pregnant woman was turned away from a train service because staff said it was overcrowded - despite being able to see space in the carriages (link below.)
http://www.thisisbath.co.uk/displayNode.jsp?nodeId=163490&command=displayContent&sourceNode=163316&contentPK=16604907&folderPk=89126&pNodeId=163047

Bath office worker Kieshia Chun suffered a panic attack on the platform after being told her train was full by a member of staff who said it wasn't his problem.

The 22-year-old is eight months pregnant and uses the train to get from Bath to her home in Weston-super-Mare.

Ms Chun later called First Great Western to ask for a refund on her weekly ticket.

She was told she would receive a return call in 24 hours but , despite following her phone call with a letter to the company , has heard nothing in response more than a week later.