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Author Topic: FGW says sorry to its users  (Read 4696 times)
Graz
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FGW says sorry to its users
« on: January 24, 2007, 04:38:32 PM »

http://news.bbc.co.uk/1/hi/england/6295071.stm

This seemed like an obligatory thing...and much of it is same old, but there may be a light at the end of the tunnel from this...

Edit: This may be on Points West tonight, and it mentions Graham's petition with a link. If there is a story shown on this- with a petition address- we could be passing the 1,000 mark very soon!
« Last Edit: January 24, 2007, 04:40:51 PM by Graz » Logged
Lee
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Re: FGW says sorry to its users
« Reply #1 on: January 24, 2007, 04:51:52 PM »

Thats a national (rather than local) link , Graz.
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Graz
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Re: FGW says sorry to its users
« Reply #2 on: January 24, 2007, 04:59:27 PM »

I found the link from the Bristol page on Points West, though  Wink it's the top story, so fingers crossed!

http://www.bbc.co.uk/bristol/index.shtml

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Lee
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Re: FGW says sorry to its users
« Reply #3 on: January 24, 2007, 05:07:17 PM »

Thats a national (rather than local) link , Graz.

I'm not saying thats a bad thing , far from it..... Grin
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Lee
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Re: FGW says sorry to its users
« Reply #4 on: January 24, 2007, 05:30:22 PM »

The full FGW statement can be found in the link below.
http://www.firstgreatwestern.co.uk/NewsItem.aspx?id=427
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courgettelawn
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Re: FGW says sorry to its users
« Reply #5 on: January 24, 2007, 06:12:50 PM »

This might be a standard response but I think it is a small but significant triumph compared with the ambivalence with whicn FGW dealt with the earliest complaints back in December.

Let's keep the pressure up.
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Steve Bray
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Re: FGW says sorry to its users
« Reply #6 on: January 24, 2007, 06:26:19 PM »

And Glenda Lamont has also written a letter under the heading "Wednesday 14 January"

When was that date?
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Graz
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Re: FGW says sorry to its users
« Reply #7 on: January 24, 2007, 06:47:06 PM »

BBC Points West had a story about FGW's apology just now, but no mention of our petition.

I'll give them a ring tomorrow to see if they'll mention it Wink
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bubblecat
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Re: FGW says sorry to its users
« Reply #8 on: January 24, 2007, 06:49:25 PM »

Yep, just saw the Point West report.

It stated that FGW were going to hire another 8 carriages. The question of the dire service was bought up in Priminister's Question Time, where Tony stated that he was "aware" of the situation and "pleased" that FGW were taking measures.

Interestingly I think this brings up more questions. What exactly IS the commitement from FGW and the Government to local transport systems and are the current rules and regs in place impeding a system already confused and suffering from a prelonged period of underinvestment?

IF the Government wants a greener society then there should be a plan in place to make this happen. IF the railways are half-privatised and half not, does this really lead to a more efficient and effective service?

Even IF FGW manage to sort out overcrowding on the Bath to Bristol stretch I think this whole situation highllights the over all problems that this company has with this franchise. There would appear to be NO plans to buy new trains, there would appear to be NO plan to improve on the timetable, there also appears to be NO plan to open MORE stations. This is what should be happening to our railway system, the real quesiton is why ever not?
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Steve35
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Re: FGW says sorry to its users
« Reply #9 on: January 24, 2007, 09:27:47 PM »

Even IF FGW manage to sort out overcrowding on the Bath to Bristol stretch I think this whole situation highllights the over all problems that this company has with this franchise. There would appear to be NO plans to buy new trains, there would appear to be NO plan to improve on the timetable, there also appears to be NO plan to open MORE stations. This is what should be happening to our railway system, the real quesiton is why ever not?
Because the organisational structure of the industry that was put in place at Privatisation has resulted in huge cost escalations. The industry now costs 5 times what it cost to run the nationalised British Rail. So the reason there are no plans for major improvements is simply because it is just too expensive. Instead we have to make do with what we've got. If the government wants to sort things out it needs to come up with a better structure for the industry that has lower running costs. Then there'd be some spare money to spend on improvements. But I suspect reorganising the industry is probably on the 'too difficult' pile.
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Lee
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Re: FGW says sorry to its users
« Reply #10 on: January 25, 2007, 02:58:45 PM »

« Last Edit: January 25, 2007, 03:01:52 PM by Lee » Logged
Nick Field
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Re: FGW says sorry to its users
« Reply #11 on: January 25, 2007, 03:35:02 PM »

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Lee
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Re: FGW says sorry to its users
« Reply #12 on: January 25, 2007, 04:05:35 PM »

Quote :

"What do you think of the train service from your station? Add your comments below."
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Lee
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Re: FGW says sorry to its users
« Reply #13 on: January 25, 2007, 06:29:06 PM »

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bubblecat
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Re: FGW says sorry to its users
« Reply #14 on: January 25, 2007, 07:13:41 PM »

Because the organisational structure of the industry that was put in place at Privatisation has resulted in huge cost escalations. The industry now costs 5 times what it cost to run the nationalised British Rail. So the reason there are no plans for major improvements is simply because it is just too expensive. Instead we have to make do with what we've got. If the government wants to sort things out it needs to come up with a better structure for the industry that has lower running costs. Then there'd be some spare money to spend on improvements. But I suspect reorganising the industry is probably on the 'too difficult' pile.

So, basically what we are looking at is a humoungous balls up via privatisation? How on earth does something cost something one day  -  and then cost something else the next?

Sorry, I know I am off topic here. It's just for a newbie to the situation I am still trying to work my way through the hows and whys!
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