Here's a note from First Director level - above FGW - received yesterday. It's more interetsing in what it leaves out than what it includes. At HQ level, First refused to be drawn into offering any hope of a train service which will meet the key flows they took over last April.
We are absolutely committed to improving reliability and will make vigorous efforts to getting better as soon as possible
The timetable is now determined. We will keep it constantly under review.
----- Original Message -----
From: Graham Ellis [
graham@wellho.net]
Sent: 10/01/2007 05:06
To:
Dean.Finch@firstgroup.comSubject: Re: "TransWilts" train service - current relaibility, timing and service level
Thank you for that re-assurance, Mr Finch. Can I take it that means
that you're committed at the First group HQ to providing, as a
minimum, a service that meets the key travel needs of your 2006
customers on the TransWilts - the key items (1) to (9) I have listed -
at a reliability levels set down in association with the DfT and
others, and that you'll be fully supportive of the FGW board as they
make improvements along the lines I've outlined in (a) to (e)?
Graham Ellis
Well House Consultants, 404 The Spa, Melksham, Wilts
http://www.wellho.net graham@wellho.net+44 (0) 1225 708225 (phone) +44 (0) 1225 707126 (fax)