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| WRITE for a real train service for Melksham * The trains WOULD be used if a good service was provided * Melksham is a GROWING town with substantial and growing travel needs * The people of Melksham WILL work well with a good supplier * A proper service WOULD make a profit for the First Group Who's who? The Managing Director of First Greater Western Alison Forster Managing Director First Great Western Milford House 1, Milford Street Swindon SN1 1HL I'm sure that Ms Forster is going to be very busy for the next few months and will pass on these letters to someone who has the new service offerings as a more specific brief. First don't give out many names, so write to Ms Forster at the moment and I'll come back with alternative(s) if and when I have them Customer Relations for the First Great(er) Western operation Customer Relation Department First Greater Western Freepost SWB40576 Plymouth PL4 6ZZ My contacts are Alice Broadhurst and Gary Badcoe - both of whom pass on comments to "the relevant managers" - so this is said to be an indirect conduit to the correct people. Our local train service user's representative on First's passenger panel Roger Newman 36 Blind Lane Southwick Trowbridge Wilts BA14 9PJ Note - Members of the passenger panel are NOT employees of First Group, but they have been appointed by the company to represent passenger's view to them. It's sufficiently official for them to attend meetings on First's behalf, and have official First Group badges. Mr Newman attended our "Save the Train" meeting on September 20th and spoke "for" First Group; with them winning the bid and proposing to act (I believe) against the interests of Melksham, we should now use him as a conduit of our views to the company. At the top of the First Group ... their chief executive Moir Lockhead FirstGroup plc Block E, 3rd Floor Macmillan House Paddington Station London W2 1FG If you want to send your comments on line, you can: * email customer.relations@gwt.firstgroup.com * web form at http://www.firstgreatwestern.co.uk/contact/feedback.php |
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