What service level SHOULD be achieved?|
FGW run about 8500 services a week. With a weak target that 99% of them run their complete scheduled route, that means you should see 85 or less cancellations or short workings listed per week on average, which works out at 24 or less such services shown on this page which presents reports that are less than 48 hours old only. With a more reasonable 99.5% target, you should see 12 or less cancellations / short workings in any list above.
Target running rate 99.5% or better (12 trains or fewer cancelled or running reduced routes)