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December 30, 2007
How have trains being doing in the last 48 hours?
A new train running log that tells you about cancellations, short workings and shortened trains is now running on our web site. It's in a test form and is being provided in response to various requests from people who want to keep an eye on just how things are going - to be able to praise First as things get better, but also to be able to point out when things are getting worse in one particular area when perhaps they haven't noticed.
I'm taking the opportunity to gather - for a few days anyway - further background information on each change recorded. It's arguable as to whether "Jo Public" really cares whether his train doesn't turn up because it's completely cancelled, running a shortened route or skipping stations, and whether he cares if the cause is equipment failure, the lack of the right staff, the weather or a "fatality" - which usually means a suicide for any readers who aren't in the "know". But anyway - I have some extra data for researchers
Posted by gje at December 30, 2007 09:57 AM