« Bad news coming? | Main | Press Release - Open Access operator negotiations »
July 22, 2006
In praise of estate agents
I thought that subject line would get your attention!
I've just been prompted to check with thetrainline for services from Swindon to Melksham on Monday evening, and I said I wanted to travel at 18:00. So it offered me the 22:11 ....
Have you ever walked into an Estate Agent and asked for a house with a maximum price of (say) 150k, and been given houses to look at in the 140k to 160k range. "Cheeky" you might say, but it IS worthwhile them adding in a bit of elastic.
Why can't trainline do the same thing? The person who prompted me to check was looking to commute into Swindon by train - to try it for the first time. Alas, the thought of a wait around from 18:00 until 22:11 has put him off .... damage limitation exercise in place herei; I'm emailing him about the 17:43, not that I'll get much thanks from the train operator for it [[I'll follow up if I do!]]
Posted by gje at July 22, 2006 08:21 PM